Privacy Policy

Tristella Advisors LLC (“Tristella Advisors,” “we,” “us,” or “our”) operates this website and the services available through it. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

1. Information We Collect

We collect information you voluntarily provide, including:

• Contact inquiries — name, email address, company name, and message content submitted through our contact form.
• Assessment responses — name, email address, company, and answers you provide when completing an online assessment.

We also collect limited technical data automatically when you visit our site (e.g., browser type, pages visited, referrer URL) through standard server logs. We do not use third-party analytics trackers.

2. How We Use Your Information

• To respond to your contact inquiries and provide requested services.
• To generate and deliver your assessment report via email.
• To send transactional emails directly related to your interactions with us.
• To improve the content and functionality of our website.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Service Providers

We use a small number of trusted service providers to operate our website and deliver our services:

• Supabase — database and file storage (servers in the United States).
• Resend — transactional email delivery.
• Vercel — website hosting and infrastructure.

These providers access your data only as necessary to perform services on our behalf and are contractually obligated to protect it.

4. Data Retention

We retain contact and assessment data for up to 24 months, after which it is deleted unless required for ongoing client engagements or legal compliance. You may request deletion at any time by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at privacy@tristellaadvisors.com.

6. Cookies

Our website uses only essential cookies required for authentication and session management. We do not use advertising or tracking cookies.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy? Contact us at: privacy@tristellaadvisors.com